Privacy Policy

Royal Cotton respects your privacy and is committed to protecting your personal information across both online and offline interactions.

Information We Collect

We may collect:

  • Name, phone number, email address

  • Billing and delivery addresses

  • Payment details (processed securely via authorised payment providers)

  • Website usage data, cookies, and device information

How We Use Your Information

Your information is used to:

  • Process and fulfil orders

  • Communicate order updates and customer support responses

  • Improve our products, services, and website performance

  • Share promotions or updates, where consent has been provided

Information Sharing

We do not sell or rent customer information. Data may be shared only with:

  • Payment gateways

  • Delivery and logistics partners

  • Technology providers essential for operations

Data Security

We implement appropriate security measures to protect customer information; however, no digital system can guarantee complete security.

Cookies

Cookies are used to enhance user experience and analyse website traffic. You may disable cookies through your browser settings.

Your Rights

Customers may request access, correction, or deletion of their personal data in accordance with applicable regulations.